OvEpStatusEngine stopped after install KB4056898 Windows Patch


Contents

  1. Error:
    1. Detail:

After installing Microsoft Secuirty  Patch “KB4056898”  OvEpStatusEngine stopped working on HP Operation Manager. Because  of this problem we  couldn’t open HP Operation  Manager  Console. If  you get same  problem  you probably  will get  this  error on  “Event Logs”. You  need to  apply  “KB4057401” patch  or remove  “KB4056898” . And  this  operation needs  restart server.

Error:

“(SE173) Status Engine initialization failed at step: UserRolesHandler Init. (NUL0I) The operation completed successfully.  ”

Detail:

This problem has  been documented  on HP site . You can get  more  information  from the link which I added.  Microsoft will fix it  next roll up “KB4057401”

>vpstat -3 -l
============================================================
running: E:\\Program Files\\HP\\HP BTO Software\\bin\\win64\\vpstat.exe
version: A.6.0.115.7
now: Fri Jan 19 02:43:35 2018
============================================================
============================================================
==================== Services Information ==================
============================================================
Configuration file: G:\\ProgramData\\HP\\HP BTO Software\\conf\\vpstat\\vpstat.conf
Ver: 09.00.00231
Date: Wed Sep 1 21:53:52 2010
Remark: HP Operation Manager - Performance.
Services on : LOCAL MACHINE
(NT Services) :
SERVICE_RUNNING : OvAutoDiscovery Server ( OvAutoDiscovery Server )
SERVICE_RUNNING : OvCtrl ( HP OpenView Ctrl Service )
SERVICE_RUNNING : OvDnsDscr ( OvDnsDiscoveryService )
SERVICE_RUNNING : OvEpMessageActionServer ( OvEpMessageActionServer )
SERVICE_STOPPED : OvEpStatusEngine ( OvEpStatusEngine )
SERVICE_RUNNING : OvMsmAccessManager ( OvMsmAccessManager )
SERVICE_RUNNING : OvOWReqCheckSrv ( OvOWReqCheckSrv )
SERVICE_RUNNING : OvowWmiPlatProv ( OvowWmiPlatProv )
SERVICE_RUNNING : OvPmad ( OvPmad )
SERVICE_RUNNING : OvSecurityServer ( OvSecurityServer )
SERVICE_RUNNING : OvServerMonitor ( OvServerMonitor )
SERVICE_RUNNING : OVServiceLogger ( OVServiceLogger )
SERVICE_RUNNING : OvStoreProv ( OvStoreProv )

ERROR: SERVICE_STOPPED : OvEpStatusEngine

https://support.microsoft.com/en-us/help/4057401/windows-81-update-kb4057401

https://support.microsoft.com/en-us/help/4056898/windows-81-update-kb4056898

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I'm a IT Infrastructure and Operations Architect with extensive experience and administration skills and works for Turk Telekom. I provide hardware and software support for the IT Infrastructure and Operations tasks.

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